Privacy Policy
Effective Date: September 28, 2026
Canine Handler Fitness Ltd. (“Canine Handler Fitness,” “we,” “us” or “our”) respects your privacy and is committed to protecting the personal information entrusted to us.
This Privacy Policy explains how we collect, use, disclose and protect personal information when you use our website, applications, Programs and Services.
By using our website or Services, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with Canine Handler Fitness, we may collect personal information including:
Contact Information
This may include your:
- name;
- email address;
- mailing address; and
- telephone number.
Account Information
If you create an account, we may collect information necessary to create, maintain and secure your account.
Billing & Payment Information
When you purchase a Program or Service, payment and billing information may be collected or processed to complete the transaction.
Payment information may be processed by third-party payment providers such as Stripe. Canine Handler Fitness does not necessarily receive or retain complete payment-card information processed directly by a third-party payment provider.
Information You Provide
We may collect information you voluntarily provide when:
- registering for a Program;
- creating an account;
- contacting us;
- completing a form or survey;
- subscribing to communications;
- communicating with us about a Program or Service; or
- otherwise interacting with Canine Handler Fitness.
Usage & Technical Information
When you use our website or other digital services, certain information may be collected automatically, including:
- IP address;
- browser and device information;
- operating system;
- pages visited;
- referring pages;
- dates and times of visits;
- interactions with the website; and
- other technical or usage information.
2. How We Use Personal Information
We may use personal information to:
- create and administer your account;
- provide Programs and Services;
- process purchases and payments;
- communicate with you;
- provide customer support;
- respond to inquiries, feedback or complaints;
- maintain and improve our website, Programs and Services;
- understand how visitors use our website;
- administer memberships or Programs;
- send service-related communications;
- send marketing communications where permitted;
- prevent misuse or unauthorized access;
- comply with legal obligations; and
- enforce our Terms of Service and other agreements.
We will limit our collection and use of personal information to purposes that are reasonably necessary for operating Canine Handler Fitness and providing our Services.
3. Email & Marketing Communications
If you subscribe to marketing communications or otherwise consent to receiving them, Canine Handler Fitness may send information about Programs, resources, promotions, events, products or other updates.
You may unsubscribe from marketing emails at any time by using the unsubscribe link contained in the communication.
You may continue to receive communications that are necessary to administer your account, purchase, Program or other relationship with Canine Handler Fitness.
4. Cookies & Analytics
Our website may use cookies and similar technologies.
Cookies are small files stored on your device that may help us:
- understand website usage;
- improve website functionality;
- analyze traffic and performance; and
- support advertising or marketing activities.
You can configure your browser to reject or delete cookies. Disabling cookies may affect certain website features.
Third-party services integrated into our website may also use cookies or similar technologies according to their own privacy policies.
5. Payment Processing
Payments may be processed through third-party payment providers, including Stripe.
When you make a payment, information required to process the transaction may be provided directly to the applicable payment provider.
Those providers process information according to their own terms and privacy policies.
6. Service Providers
Canine Handler Fitness may use third-party service providers to help operate our business and provide our Services.
These providers may assist with services such as:
- website and application hosting;
- payment processing;
- email delivery;
- analytics;
- advertising;
- customer communications; and
- other technical or administrative functions.
Service providers may receive access to personal information only where reasonably necessary to provide services on our behalf or where otherwise permitted by law.
7. Disclosure of Personal Information
Canine Handler Fitness does not sell or rent your personal information.
We may disclose personal information:
- to service providers working on our behalf;
- where you have consented to the disclosure;
- where required or permitted by law;
- to protect the rights, safety or property of Canine Handler Fitness or others;
- in connection with a business transaction, restructuring or transfer, where permitted by law; or
- for another purpose disclosed to you when the information is collected.
8. Third-Party Websites & Services
Our website may contain links to third-party websites, platforms or services.
Once you leave our website or interact with a third-party service, that third party’s privacy practices may apply.
Canine Handler Fitness is not responsible for the privacy practices, security or content of third-party websites or services.
We encourage you to review their privacy policies before providing personal information.
9. Security
Canine Handler Fitness takes reasonable administrative, technical and organizational measures designed to protect personal information against unauthorized access, disclosure, alteration, loss or misuse.
However, no method of transmitting or storing information electronically can be guaranteed to be completely secure.
You are responsible for keeping your account credentials confidential and for taking reasonable steps to protect access to your account.
10. Retention
Canine Handler Fitness retains personal information only for as long as reasonably necessary to fulfill the purposes for which it was collected and to meet applicable legal, accounting or business requirements.
When personal information is no longer required, it may be securely deleted, destroyed or anonymized in accordance with applicable requirements.
11. Your Privacy Choices
Subject to applicable law, you may have the right to request access to or correction of personal information held about you and to withdraw certain consent previously provided.
Withdrawal of consent may affect our ability to provide certain Programs, features or Services where the information is necessary to provide them.
To make a privacy-related request, contact our Privacy Officer using the information below.
12. Children’s Privacy
Our Services are subject to the eligibility requirements described in our Terms of Service.
[NOTE FOR LEGAL REVIEW: Confirm whether Canine Handler Fitness currently provides Programs or Services to participants under 18. The existing Terms state that the Platform and Services are not available to minors. This section should be finalized based on Liz’s actual business practices.]
13. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes to our practices, Services, technology or legal obligations.
The current version will be posted on our website with its effective date.
We encourage you to periodically review this Privacy Policy.
14. Contact & Privacy Officer
Questions, concerns or requests relating to this Privacy Policy or Canine Handler Fitness’s handling of personal information may be directed to our designated Privacy Officer:
Canine Handler Fitness Ltd.
Privacy Officer: Liz Joyce
Email: liz@caninehandlerfitness.com
